Refund Policy

At Graphikraft, our commitment to customer satisfaction is paramount. If you encounter any issues with your digital download, we invite you to submit a refund request through our dedicated portal. Our dedicated team will evaluate your request with diligence and fairness within 5 business days.

You are entitled to a refund only if:

  1. Difficulties in processing payments or completing your purchase.
  2. If the digital item is defective, not functioning as intended, or differs from its description.

Please be aware, due to the nature of digital files, refunds cannot be issued once the file has been successfully downloaded. This policy stands regardless of whether the file is utilized or not, as digital files are irretrievable upon download.